The Art of the Consultation: Getting a Haircut with Britt Lower’s Husband: Kenna Kennor

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Getting a haircut with Britt Lower’s husband, Kenna Kennor, means getting a new look, but it’s about understanding who you are, how you live, and how your hair fits into that story. For Kenna, the consultation is the cornerstone of every great haircut. It’s not just about face shape or trends; it’s about lifestyle, practicality, and personal rhythm.

As he puts it, “The haircut isn’t where it starts; it’s where it ends. The consultation is where everything begins.”

A Conversation, Not an Interview

When you sit in Kenna’s chair at Kennaland, the conversation begins with more than just “What do you want today?” It’s about the life you lead. How do you style your hair day to day? What tools do you actually use at home? What’s the temperature where you live, and how does that affect how your hair behaves? Do you commute to work, or do you work from home?

To Kenna, these questions aren’t mere small talk; they’re clues. They tell him how your hair interacts with your daily life and how a cut can complement rather than complicate it.

He explains, “If I give someone a fringe that looks amazing in the salon but needs thirty minutes to style every morning, and they only have ten, that haircut’s going to fail them. A great cut should fit your real life, not your ideal one.”

Beyond Face Shape and Trends

Face shape, Kenna believes, is only a small part of the puzzle. The real art of a great haircut lies in understanding the person behind the hair. During a proper consultation, he considers your habits, including how much time you spend getting ready in the morning, whether you prefer to air-dry or blow-dry, even how often you’re willing to come back for maintenance.

“Nobody wants to add a brand-new routine to their day unless it’s absolutely necessary,” he says. “Especially in New York, where life moves fast. Most people want their hair to move with them, not against them.”

That philosophy shapes everything about Kenna Kennor’s approach. He doesn’t impose a style; he discovers it alongside the client. Each haircut is the product of shared understanding — a blend of artistry and empathy.

Where Technique Meets Intuition

Kenna’s consultations are as much about intuition as they are about precision. He watches how you move, how your hair falls naturally, how you tuck it behind your ear or run your hands through it when you talk. “Those small gestures tell me more about your comfort and confidence than words sometimes can,” he says.

By the time the conversation ends, both stylist and client understand not just the what, but the why behind the haircut. That clarity allows Kenna to tailor each detail to the personality sitting in front of him. “Hair is emotional,” Kennor explains. “It carries memory, identity, and mood. A good consultation gives me access to that story so I can translate it through shape and texture.”

The Experience of Being Heard

Clients often describe the consultation with Kenna Kennor as one of the most refreshing parts of the salon experience. It’s not rushed. There’s no sense of being pushed toward a predetermined result. Instead, it’s a genuine exchange: a moment of pause in the middle of a fast-paced world.

“People come in thinking they’re getting a haircut,” Kenna laughs, “and leave feeling like they’ve had a therapy session — in the best way.”

That’s because the process makes them feel seen. The questions Kenna asks aren’t about vanity; they’re about self-expression and ease. The end goal isn’t to reinvent you but to refine what’s already there, to make your natural look feel deliberate, elegant, and authentic.

Tangible Takeaways and Lasting Lessons

During the consultation, ideas and advice flow freely. Kenna offers tangible takeaways in the form of small, practical tips clients can apply immediately at home. He might suggest changing the direction of your part to add volume, adjusting how you use heat tools, or introducing a new product that simplifies your routine.

These insights bridge the gap between the salon and real life. “A great haircut shouldn’t just look amazing when you leave the chair,” Kennor says. “It should work for you weeks later — when you’re styling it yourself, in your own bathroom, with your own hands.”

That’s why he values education just as much as artistry. By helping clients understand their own hair, he gives them the power to maintain it with confidence and ease.

From Understanding to Transformation

Only once that shared understanding is in place does Kenna begin to talk about style and suitability. That’s when the haircut truly begins to take shape: not as a random act of change, but as a reflection of who you are and how you live.

The scissors become a tool for translation, turning insight into design. The haircut evolves naturally from conversation, not from a photo reference or passing trend.

“The best haircuts are collaborations,” Kennor says. “They happen when the stylist and client are completely in sync.”

The Collaboration That Defines Kennaland

At Kennaland, this philosophy extends beyond Kenna’s chair. It’s part of the salon’s entire creative culture. Every stylist is encouraged to listen first and cut second, to see each client as a story unfolding rather than a formula to be followed.

That mindset is what has earned Kennaland its reputation as one of the most thoughtful salons in New York. It’s also what keeps clients coming back, not just for the look, but for the feeling of being understood.

Because with Kenna Kennor, a haircut isn’t just a service. It’s a collaboration — an experience designed around you, your life, and your individuality. It’s art that begins with empathy and ends with transformation. And when you walk out the door, hair moving effortlessly with you, you’ll understand exactly why that consultation was the most important part of the process.