How to Complete ID Verification Successfully at an Online Casino

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  • 7 Aug, 2024  |
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1 How to Complete ID Verification Successfully at an Online Casino

We can all agree that the Internet has hugely impacted the gambling industry. Now, you have online casinos at the tip of your finger. However, this freedom brings on the necessary fight against unscrupulous acts.

With ID verification, online casinos get to know their players. Also, the process is a legal requirement for many gambling platforms.

Are you new to the safe way or the entire gambling landscape? No big deal – you will know how to get by successfully soon enough.

Common Documents Required for ID Verification

The entire verification process relies on document submission. Depending on the online casino, you may have to answer different requests. We will shortlist the common documents for the ID verification processes as exemplified at Stake Casino Australia.

But first, understand the verification documents are in three parts – the ones proving your basic identity, address, and payment method. Now, consider the documents below to see which ones you have.

• Government-issued ID – they include national ID, passport, driver’s license, and voter’s card.
• Proof of address – a utility bill within the last three months, mainly.
• Proof of payment method – they include pictures of credit card, bank app landing page, and bank statements.

Submitting these Documents for ID Verification

You will surely encounter different submission processes on various online casinos. Nonetheless, they all follow a similar pattern. However, do yourself a solid by providing readable scans or photos only.

The step-by-step guide is as follows.

• Log into your casino account,
• Go to your profile, select 'verification,'
• Upload ID, passport, driver's license, or voter's card,
• Upload utility bill,
• Upload bank statements,
• Fill in additional information manually, if any,
• Agree to verification t&cs,
• Confirm submission.

What to Expect After and How Long It Takes

For due diligence to take its course, verification must stand the test of time. So, when submitting documents, remember that the wait period might be long.

However, typically, it takes three days for the average casino to verify players.

Some gambling websites do take a lengthy period, up to 14 days. Nonetheless, you can deposit and play at these online casinos as you wait. The only prohibited act is withdrawal during ID verification.

How to Avoid Unsuccessful Submission

Your ID verification process will only be successful if your submissions are clear and clean. Reasons for being unsuccessful lie in submitting blurry images and half-truths. Do your due diligence to help the casinos do theirs.

Use a decent camera to avoid blurriness. Likewise, ensure that you submit the right documents – there is no room for extras. Avoid glares or exposure to too much light when taking pictures of documents.

After gathering the necessary documents, review them for completeness. You can then proceed to submission – there you go!

Customer Support in Cases of Verification Failure

No one is above mistakes or mishaps. So, when you fail your ID verification, you should know what to do next. Different online casinos have different approaches to what comes next.

However, the best way is to reach out for support or assistance. Now, it depends on which support channels your casino has. As much as we advocate 24/7 live chat, email contact would be best here.

Ignore the potential backlog and delayed response – ask for help via email. This way, you will get detailed responses on what went wrong and how to proceed. Pick yourself up and start again!

No-Verification Casinos: Good or Bad?

Yes, not all online casinos ask for ID verification documents. However, there is no general answer to whether these no-verification casinos are good or bad. Nonetheless, there are predictive factors to use to find out.

Know that these basic, reliable online casinos with fiat payments must have an ID verification process. Verification is also compulsory for casinos under certain authorities, like the UKGC. So, any platform in these categories without a verification process is probably shady.

You may encounter platforms that strictly offer crypto payments. These online casinos are not regulated by authorities like the UKGC. With Blockchain technology, anonymity is a priority; hence, there is no need for ID verification in some cases.